abt99 Privacy Policy

1. Information We Collect

When you register and use abt99, we collect the following categories of personal data in order to provide our services securely and efficiently:

• Registration details: full name, date of birth, email address, and mobile number (used for account creation and age verification — players must be 21 or above).
• Identity verification documents: national ID card (NID), passport, or other government-issued documents required for KYC compliance.
• Financial transaction data: deposit and withdrawal records, payment method details (such as bKash wallet number, Nagad account, or Rocket account), and transaction timestamps.
• Device and technical data: IP address, browser type, operating system, device identifiers, and cookies to ensure secure access from your location in Bangladesh.
• Gameplay and activity logs: betting history, game session records, bonus usage, and responsible gaming settings you have configured.

We collect only what is necessary to deliver, secure, and continuously improve our services. We do not collect sensitive personal data such as religious beliefs, political opinions, or health information.

2. How We Use Your Information

The personal data we collect from abt99 users in Bangladesh is used exclusively for the following legitimate purposes:

• Account management: creating, verifying, and maintaining your abt99 player account, including identity and age verification (21+ requirement).
• Payment processing: facilitating fast and secure local payments via bKash, Nagad, Rocket, and other supported Bangladeshi payment channels.
• Customer support: responding to your queries, resolving disputes, and assisting with account issues in a timely manner.
• Security and fraud prevention: monitoring account activity to detect unauthorized access, suspicious transactions, and potential fraud, keeping your funds and data safe.
• Service improvement: analyzing aggregated, anonymized usage data to improve platform performance, game offerings, and promotional relevance for Bangladeshi players.

3. Data Sharing and Disclosure

abt99 does not sell, rent, or trade your personal information. We may share your data only in the following limited and necessary circumstances:

• Payment service providers: transaction data is shared with bKash, Nagad, Rocket, Upay, and similar Bangladeshi payment processors solely to complete your requested financial transactions.
• Technology and security partners: trusted service providers who assist us with platform hosting, data storage, fraud detection, and analytics — all bound by strict data protection agreements and prohibited from using your data for their own purposes.
• Legal obligations: if required by applicable law, court order, or regulatory authority, we may disclose your information to comply with legal requirements — we will inform you where legally permitted.

We do not share your data with marketing agencies, data brokers, or any organization outside those listed above. Game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi receive only aggregated, anonymized session data necessary to deliver their games — never your personally identifiable account details.

4. Cookies and Tracking Technologies

abt99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize returning users, maintain session security, and understand how players in Bangladesh interact with our site. We use three categories of cookies:

• Essential cookies: strictly necessary for core platform functionality such as login sessions, account security, and payment flow. These cannot be disabled without breaking core features.
• Analytical cookies: used to collect anonymized data about how users navigate the site, which games are most popular, and where players experience difficulty — this helps us improve the platform for everyone.
• Preference cookies: remember your language settings, responsible gaming limits, and other personalized preferences so you do not have to reconfigure them on each visit.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies will affect your ability to log in and use certain features of abt99. We do not use cookies to serve third-party advertising targeted at you.

5. Data Security Measures

Protecting your data is a core priority at abt99. We implement multiple layers of technical and organizational security measures to guard against unauthorized access, data breaches, or accidental loss of your personal information. Our security infrastructure includes:

All data transmitted between your device and our servers is protected using SSL (Secure Socket Layer) encryption. Sensitive data such as passwords are stored using strong one-way cryptographic hashing algorithms and are never accessible in plain text — not even to our internal team. Access to personal data is strictly limited to authorized personnel who need it to perform their job functions, and all such access is logged and audited.

6. Data Retention

abt99 retains your personal data only for as long as it is necessary to fulfill the purposes described in this Privacy Policy, including compliance with any applicable legal, regulatory, tax, or accounting obligations. Specifically, account registration and identity verification records are retained for the duration of your active account plus a standard period required by applicable financial regulations. Transaction records are kept for a minimum of five years in accordance with anti-money-laundering requirements applicable to financial platforms operating in Bangladesh.

When your account is closed at your request and the required retention period has expired, we will securely delete or anonymize your personal data so that it can no longer identify you. Anonymized, aggregated data may be retained indefinitely for statistical analysis and platform improvement.

7. Your Data Rights

As an abt99 user based in Bangladesh, you have the following rights in relation to your personal data:

• Right of access: you may request a copy of the personal data we hold about you at any time. We will respond within a reasonable period, free of charge for standard requests.
• Right of rectification: if any personal information we hold about you is inaccurate or incomplete, you may ask us to correct it.
• Right of erasure: in certain circumstances you may request the deletion of your personal data. Note that we may need to retain some data to comply with legal obligations even after account closure.
• Right to object to processing: you may object to our use of your data for direct marketing purposes or for processing based on our legitimate interests, where that processing adversely affects you.
• Right to withdraw consent: where we process your data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing already carried out.

To exercise any of the above rights, please contact our support team by email. We will acknowledge your request promptly and aim to fulfill it within 30 days, subject to identity verification and any applicable legal constraints.

8. Third-Party Payment Services

abt99 integrates with local Bangladeshi payment platforms including bKash, Nagad, Rocket, and Upay to facilitate deposits and withdrawals. These payment providers operate under their own privacy policies and terms of service. When you make a deposit or withdrawal through these services, your financial transaction data is governed by both this Privacy Policy and the privacy policy of the payment provider you choose. We strongly recommend reviewing the privacy documentation of bKash, Nagad, Rocket, and Upay before using their services.

abt99 does not store your full bKash PIN, Nagad PIN, or Rocket PIN — these credentials are entered directly on the respective payment provider's interface and are never transmitted to or stored on abt99's servers.

9. Age Restriction and Minor Protection

abt99 is strictly an adult platform. Our services are available only to individuals aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. During registration, all users are required to confirm that they meet the 21+ age requirement, and identity verification documents are checked to enforce this. If we discover that a user under 21 has provided their data or created an account, we will immediately suspend that account, delete the associated data, and refund any remaining balance.

10. Changes to This Privacy Policy

abt99 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify active users by email or by posting a prominent notice on the abt99 platform before the changes take effect. The updated policy will include a revised 'Last updated' date at the top of this page. Your continued use of abt99 services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. If you do not agree with any modifications to this policy, you should discontinue use of abt99 and may request account closure by contacting our support team.

11. Contact Us About Privacy

If you have any questions, concerns,or requests relating to this Privacy Policy or the way abt99 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to responding to all privacy-related inquiries promptly and transparently.

Email us at: [email protected]