Responsible Gaming at abt99
We believe gambling should always be fun, safe, and in control. Discover the tools and resources that help you play responsibly on abt99.
What Is Responsible Gaming?
Responsible gaming means enjoying casino games, cricket betting, slots, and crash games as a form of entertainment — not as a source of income or a way to solve financial problems. At abt99, we are deeply committed to ensuring that every player in Bangladesh has a safe, fair, and enjoyable experience on our platform.
We understand that for a small number of players, gambling can shift from a leisure activity to something harder to manage. That is why we have built a comprehensive set of player-protection tools directly into the abt99 platform — so you remain in control at every step. These tools are available to every registered player, free of charge, and can be activated at any time through our support team.
abt99 strictly enforces a minimum age requirement of 21 years for all players based in Bangladesh. We use verification checks during the registration and withdrawal process to ensure that only eligible adults access real-money gaming features. If you are under 21, please do not register or attempt to play on our platform.
Our Player Protection Features
Deposit Limits
Set daily, weekly, or monthly deposit caps to keep your spending in check and avoid chasing losses.
Session Time Limits
Set a maximum play duration per session so you never lose track of how long you have been playing.
Loss Limits
Define the maximum amount you are willing to lose within a chosen period. Once reached, further wagers are paused automatically.
Self-Exclusion
Request a temporary or permanent self-exclusion from abt99 at any time. We will block your account quickly and with no questions asked.
Reality Checks
Receive on-screen reminders at regular intervals showing how long you have been playing and your net win or loss in the session.
Activity History
Review a full log of your bets, deposits, and withdrawals to stay transparent about your gambling habits over time.
Self-Help Tools — How to Use Them
Setting Deposit Limits
Contact our support team via live chat or email and request your preferred daily, weekly, or monthly deposit cap. Limits take effect immediately and can only be decreased right away — increases require a 7-day cooling-off period.
Activating a Time-Out
A time-out lets you pause your account for 24 hours, 7 days, 30 days, or a custom period. During this time you cannot log in or place bets. Contact support to set up your time-out at any time of day.
Requesting Self-Exclusion
If you feel that gambling is no longer fun and is causing stress, relationship problems, or financial hardship, request self-exclusion immediately. Our team will close your account for a minimum period of 6 months, up to permanent exclusion. You cannot reverse a self-exclusion during the chosen period.
Enabling Reality Check Reminders
Ask our support team to enable reality check pop-ups at intervals of your choice — every 30 minutes, 1 hour, or 2 hours. These reminders show your session duration and balance movement, prompting you to decide whether to continue or take a break.
Warning Signs of Problem Gambling
Gambling becomes a problem when it is no longer under your control. Watch out for these signs in yourself or someone you care about:
- Spending more money than you can afford to lose on a regular basis
- Borrowing money from family or friends to fund gambling sessions
- Feeling restless, anxious, or irritable when not gambling
- Chasing losses — continuing to play to try to win back money already lost
- Lying to loved ones about the amount of time or money spent on gambling
- Neglecting work, family responsibilities, or personal health because of gambling
Getting Help & External Support
If gambling has started to affect your life, your finances, or your relationships, please reach out. You do not have to face this alone. abt99's support team is available around the clock to help you activate any of the responsible gaming tools described on this page.
For players in Bangladesh who need professional guidance, we strongly encourage speaking with a trusted counsellor, doctor, or mental health professional. Confidential support is available from community health centres in Dhaka, Chittagong, Sylhet, Khulna, and other major cities.
Contact our support team directly at: [email protected]
We will respond within 24 hours and treat all responsible gaming requests with full confidentiality and zero judgment.
Frequently Asked Questions
How do I set a deposit limit on my abt99 account?
Contact our support team via live chat or email at [email protected] and request your preferred deposit limit. Specify whether you want a daily, weekly, or monthly cap. Limits take effect immediately. Decreasing a limit is instant, but increasing it requires a 7-day cooling-off period.
What is the difference between a time-out and self-exclusion?
A time-out is a short-term pause (24 hours to 30 days) that temporarily restricts access to your account. Self-exclusion is a longer commitment — a minimum of 6 months up to permanent — where your account is fully closed and cannot be reopened during the exclusion period. Both can be requested from our support team at any time.
Can someone under 21 years of age create an account on abt99?
No. abt99 is strictly for players aged 21 and above only. We perform age and identity verification during registration and at the time of withdrawal requests. Any account found to belong to an underage player will be closed immediately and all funds will be withheld pending review.
What should I do if I feel my gambling is becoming a problem?
Stop playing immediately and contact our support team at [email protected]. Request a time-out or self-exclusion right away. Our team is available 24 hours a day, 7 days a week, and all communications are handled with full confidentiality. We also encourage you to speak with a trusted person in your life or seek professional counselling in your city.
Our Commitment to Safe Play
abt99 is committed to being a responsible operator in the Bangladesh online gaming market. We invest in player-safety technology, staff training, and regular policy reviews to make sure our protective measures remain effective and current. Every feature on this page reflects our belief that a well-protected player is a happier, longer-term player.
We collaborate with our payment partners — including bKash, Nagad, and Rocket — to ensure that deposit and withdrawal flows include appropriate checks. We also maintain a strict anti-money-laundering policy and KYC verification process to keep the platform secure for everyone.
If you have suggestions on how we can further improve our responsible gaming programme, we welcome your feedback. Write to us at [email protected]. Together, we can make sure that entertainment on abt99 stays exactly that — entertainment.
Play Responsibly, Play with abt99
Enjoy cricket betting, live casino, slots, and more — with the confidence that abt99 has your back every step of the way. For adults aged 21 and above only.
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